Customer Service
The Public Hospitals Authority is here not only to ensure the hospitals and clinics under our jurisdiction are operating at their highest levels, but also to ensure that you, the customers of these facilities are receiving the finest possible levels of healthcare service possible.
Quality and Efficiency Improvement are two of the organizational targets outlined in our strategic plan for this fiscal year.
An online Customer Support System will soon be available, allowing us to work on your behalf to resolve any issue with service that you have been unable to resolve directly with the hospital or facility.
PHA Client Feedback Lines
This phone line allows our clients to make direct comments regarding their experiences with PHA Provider services and voice their compliments and concerns.
(242) 825-3438 - Princess Margaret Hospital
(242) 350-6700 ext.2079 - Rand Memorial Hospital
Contact Directory
There are several ways to contact the Public Hospitals Authority and its various departments. These options are outlined below:
Via The Internet
We may be contacted via the internet at info@phabahamas.org.
Alternatively, should you wish to send general feedback or enquiries, you may use either of the two online forms by clicking the link the links below:
Via Mail, Telephone or Fax
To view a directory of contacts for the PHA and the hospitals and facilities under our organisation, please click the link below: